Student Support and Care Team

A group of young friends smiling.

Facilitating a Safe and Healthy Learning Environment

The Student Support Care Team (SSCT) was developed to provide resources for students, through proactive support measures to promote student well-being. The Student Support and Care Team also serves as the College’s Behavioral Intervention Team(BIT). This team responds to, assesses and supports students of concern. Through the combined efforts of the SSCT and the campus community, students will be able to utilize the available resources to care for themselves and others.



  • Actively collects information regarding concerning behaviors.
  • Focuses on low risk behaviors, including referrals for mental health counseling, accessibility support, food and housing insecurity, etc.
  • Utilized as a student success and retention tool.


  • Utilize NABITA Risk Rubric Scale to assess student risk.
  • Collaborate to provide supportive measures to aid students at various crisis levels.
  • Seek to develop an understanding an plan to provide safety measures and supports for student wellbeing.


  • SSCT/BIT Chair
  • Academic Dean
  • Dean of Student Development
  • Athletic Director
  • Campus Police
  • Student Support Specialist (Case Managers)
  • Title IX Coordinator


  • Academic Advising
  • Academic Success Coaches
  • Student Disability Accommodations
  • Learning Center and Academic Supports
  • TRIO – Student Support Services
  • Veteran Supports
  • WIOA Youth / Adult Program

Student Support Forms

Academic Student Support Request Form (formerly Early Alert) is a process designed to increase retention and improve the success rate of students in the classroom. The program aims to support faculty and staff to identify any issues that may impact student persistence or achievement. The Academic Student Support Request is a tool by which any CAC employee may refer a student to various CAC student success services. If you encounter any issues when submitting a request, please email . Include the student’s name and ID along with course information (if applicable) and an explanation for the referral.

The College partners with local agencies to provide support for those students in need of mental health services. Arizona Complete Health offers 24 hour Crisis Line support and can be reached at 1-866-495-6735.  CAC is also partnered with Corazon Behavioral Health to provide counseling services  both in-person and virtually through the use of Zoom.

Central Arizona College has a variety of support services and resources to help our students thrive. Students, staff, and faculty can submit the form below to connect students with campus and community resources.

CAC promotes an open educational environment. We welcome all feedback, both positive and constructive, regarding your experience with us. What is working and what is not? Your input provides for continuous quality improvement at CAC. In the event of a complaint, the college encourages all students to first direct their complaints to the staff or administrator specifically involved. If the situation cannot be remedied at this level the student may contact the staff or administrator’s immediate supervisor.

Disruptive behavior is conduct that inhibits or limits anyone’s ability to fully access the educational benefits Central Arizona has to offer or behavior that directly violates the Student Code of Conduct. Disruptive behavior occurs inside or outside of a classroom setting. This form can be used to report general incidents, student misconduct, or student code violations.

Complete the form to request a student disability accommodation for prospective or currently enrolled students. If you have a concern about a disability related issue, please contact the Disability Resource Services Coordinator at 520-494-5409 or reference the Discrimination Complaint Process.   If you need additional assistance please contact the Dean of Student Life at 520-494-5341.

All forms of student academic dishonesty, including but not limited to, cheating, inventing facts, or sources, causing others to be dishonest, or representing another’s words as one’s own.  Cheating. Cheating is defined as the use or attempted use of information, academic work, research, or property of another as one’s own. Cheating includes, but is not limited to, plagiarism, sharing knowledge during an examination, the unauthorized use of notes or other materials in an examination, or the willful disobedience of testing rules. If you have any questions about whether something constitutes academic dishonesty, please check with your instructor and/or your course syllabus. Both instructors and students may complete the form to report academic dishonesty.

Students who have a question or concern regarding their grade(s) or the course instructor should first speak to their instructor. There is a specific grade appeal form and process you can find here Grade Appeal Form.  You may also find the division chair and/or academic dean of your area here (Division Chairs & Academic Deans). 

If you have had an accident on campus and need the accident-injury report form to include with your report. Please click here: Accident Injury Form.

CAC promotes an open educational environment. We welcome all feedback, both positive and constructive, regarding your experience with us. What is working and what is not? Your input provides for continuous quality improvement at CAC.

Central Arizona College is committed to providing a website that is accessible and provides equal access to all individuals seeking information regardless of technology or ability. If you have difficulty accessing any part of the CAC website, have accessibility concerns or feedback related to the website or if you need additional assistance, please email our web developer at

For online students living outside Arizona, non-instructional complaints may be submitted at Student Complaint Form   below. Students may appeal SARA related complaints to the Arizona Community College Coordinating Council (AC4) . CAC is also a member of the Arizona SARA Council  , who can review unresolved non-instructional complaints for out of state students. Complaints may be submitted to AZ SARA at .  Students may also contact the SARA Portal Agency of their home state at  . Instructional complaints, such as grade grievances, should be resolved with faculty, and are not reviewed by AZ SARA.

Central Arizona College has policies relative to Title IX  that support nondiscrimination and prohibit discriminatory behavior including sexual harassment and sexual violence. Such policies apply to all educational programs, services, activities, and facilities. Inquiries concerning the application of Title IX policies or the filing of a specific complaint may be referred to CAC’s Title IX Coordinator, Laura Shepherd, by phone 520-494-5106 or by email .

For questions or further assistance please contact us at