|Username and Password Assistance|
Central Arizona College Domain Account
All Central Arizona College students are automatically assigned a Central Arizona College Domain Account upon admission to CAC. This account is used to access Blackboard and the CAC Student E-mail, and to login to computer in the computer labs across the district. You can look up your domain account information in the "Online Services" area under personal information and e-mail addresses.
One Account for Multiple Purposes
Students no longer have separate usernames and passwords for Blackboard, E-mail and the Network. Students now use a single account - their CAC Domain Account - to access all three areas.
Your CAC Domain Account username is your full CAC Student e-mail address. The full e-mail address is required to login. If a name has been duplicated numbers are added at the end of the usernames. Hyphenated lastnames do not have a – in the username. Double firstnames do not have a space or – in the username.
For example: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
Default Account Password
The default password is your birthday in MMDDYYYY format - 8 numbers are required. For example, if you were born March 15, 1986 your password will be 03151986.
Password Self-Service allows you to unlock or reset your CAC Domain Account at any time, including off-hours when a person is not available to provide assistance. To use Password Self-Service you must first setup your Password Self-Service Profile in the Central Arizona College SysAid system located at http://centralaz.sysaidit.com. Step-by-step instruction is available in the documents below. (Requires Adobe Acrobat Reader)
- Setup Your Password Self-Service Profile
- Unlock Your CAC Domain Account
- Reset Your CAC Domain Account Password