Getting Started in Online Learning

Operating Systems and Browsers

UPDATE:  At this time Firefox and Chrome are the recommended browsers for use with Blackboard.

Blackboard has very specific recommendations for Operating System and Browser combinations. Check the list below to see if your computer configuration meets the recommendations.

VERY IMPORTANT:

  • Internet Explorer Users: We do not recommend using Internet Explorer at this time.  Internet Explorer users are currently experiencing a variety of issues/errors.  Blackboard is compatible with Internet Explorer 8, 9 and 10 only.  Internet Explorer 11 is NOT FULLY COMPATIBLE with Blackboard. Use of Internet Explorer 11 is NOT RECOMMENDED.
  • Firefox Users: At the time of testing, Firefox 24.0 was the latest available version. Blackboard is supporting all newer stable versions of Firefox. Beta versions are not supported for use with Blackboard.
  • Google Chrome Users: At the time of testing, Chrome 30 was the latest available version. Blackboard is supporting all newer stable versions of Chrome. Beta and prior versions are not supported for use with Blackboard.
  • Macintosh Users: Safari 2.0, 3.x or any version on Windows is not supported. Mac OS X 10.5 "Leopard" is also not supported.
  • Java:  Java is required for correct functioning of Blackboard. Java 7 is the recommended version. On Mac OS 10.8, Java is no longer shipped as part of the OS install and must be download and installed by the end users.  This is a one-time action on the part of the user.
 
 Internet Explorer 8Internet Explorer 9 Internet Explorer 10Internet Explorer 11Firefox (Final Release Channel)Google Chrome (Stable Channel)
Windows XP Compatible
Not Recommended
N/A N/A N/A Compatible Compatible
Windows Vista 32-bit Compatible
Not Recommended
Certified
Not Recommended
N/A N/A Certified Compatible
Windows Vista 64-bit Compatible
Not Recommended
Compatible
Not Recommended
N/A N/A Compatible Compatible
Windows 7 32-bit Compatible
Not Recommended
Certified
Not Recommended
Compatible
Not Recommended
Provisional
Not Recommended
Certified Certified
Windows 7 64-bit Compatible
Not Recommended
Certified
Not Recommended
Certified
Not Recommended
Provisional
Not Recommended
Certified Certified
Windows 8 32-bit N/A N/A Compatible
Not Recommended
Provisional
Not Recommended
 Certified  Certified
Windows 8 64-bit N/A N/A Certified
Not Recommended
Provisional
Not Recommended
Certified  Certified
Windows 8.1 32-bit N/A N/A N/A
Provisional
Not Recommended
Compatible Compatible
Windows 8.1 64-bit N/A  N/A N/A Provisional
Not Recommended
Compatible Compatible


 Safari 4
Safari 5.0
Safari 5.0.1
Safari 6.0.1Firefox (Final Release Channel)Chrome (Stable Channel)
OS 10.6 "Snow Leopard" Compatible Certified Certified N/A Certified Certified
OS 10.7 "Lion" N/A N/A
Certified Certified (10.7.5) Certified Certified
OS 10.8 "Mountain Lion"  N/A N/A Certified
Certified (10.8.2) Certified Certified
OS 10.9 "Mavericks"  N/A N/A  
 
Certified Certified
OS 10.9 "Yosemite"   N/A N/A
    Certified
Certified

Certified - Blackboard should function correctly in this operating system and browser combination provided that the browser security settings are correct and the correct version of Java is installed.

Compatible - All major areas of Blackboard should function correctly in this operating system and browser combination provided that the browser security settings are correct and the correct version of Java is installed. Some of the less used features may not function.

Provisional/Supported - This operating system and browser combination has not been completely tested. Some Blackboard features may not function correctly.


Content on this page is provided by Online Learning Support.

Central Arizona College - District Office 8470 N. Overfield Road, Coolidge, AZ 85128 Phone: 800-237-9814