Getting Started in Online Learning

Operating Systems and Browsers

UPDATE:  At this time Firefox and Chrome are the recommended browsers for use with Blackboard.

Blackboard has very specific recommendations for Operating System and Browser combinations. Check the list below to see if your computer configuration meets the recommendations.

VERY IMPORTANT:

  • Internet Explorer Users: We do not recommend using Internet Explorer at this time.  Internet Explorer users are currently experiencing a variety of issues/errors.  Blackboard is compatible with Internet Explorer 9, 10 and 11 only. Use of Internet Explorer 11 is NOT RECOMMENDED.
  • Firefox Users: At the time of testing, Firefox 32.0 was the latest available version. Blackboard is supporting all newer stable versions of Firefox. Beta versions are not supported for use with Blackboard.
  • Google Chrome Users: At the time of testing, Chrome 34 was the latest available version. Blackboard is supporting all newer stable versions of Chrome. Beta and prior versions are not supported for use with Blackboard.
  • Macintosh Users: Safari 2, 3, 4, 5 or any version on Windows is not supported. Mac OS X 10.5 "Leopard" is also not supported.
  • Java:  Java is required for correct functioning of Blackboard. Java 7 is the recommended version. On Mac OS 10.8, Java is no longer shipped as part of the OS install and must be download and installed by the end users.  This is a one-time action on the part of the user.
 
 Internet Explorer 9 Internet Explorer 10Internet Explorer 11Firefox (Final Release Channel)Google Chrome (Stable Channel)
Windows Vista 32-bit Supported
Not Recommended
N/A N/A Supported Supported
Windows Vista 64-bit Supported
Not Recommended
N/A N/A Supported Supported
Windows 7 32-bit Supported
Not Recommended
Supported
Not Recommended
Supported
Not Recommended
Supported Supported
Windows 7 64-bit Supported
Not Recommended
Supported
Not Recommended
Supported
Not Recommended
Supported Supported
Windows 8 32-bit N/A N/A
Supported
Not Recommended
Supported Supported
Windows 8 64-bit  N/A N/A Supported
Not Recommended
Supported Supported


 Safari 6
Safari 7
Safari 8
Firefox (Final Release Channel)Chrome (Stable Channel)
OS 10.7 "Lion" Supported N/A
N/A Supported Supported
OS 10.8 "Mountain Lion"  Supported N/A N/A
Supported Supported
OS 10.9 "Mavericks"  N/A Supported  N/A
Supported Supported
OS 10.9 "Yosemite"   N/A N/A
 Supported Supported
Supported

Supported - Supported by the browser vendor and by Blackboard.  Blackboard should function correctly in this operating system and browser combination provided that the browser security settings are correct and the correct version of Java is installed.

N/A - Not supported by the browser vendor or not supported by Blackboard.


Content on this page is provided by Online Learning Support.

Central Arizona College - District Office 8470 N. Overfield Road, Coolidge, AZ 85128 Phone: 800-237-9814