Academic Concern Process

Academic Concern Process:


Step 1. If you have a concern about a grade, content of a course/lecture or other academic issue with an instructor, you must speak directly to the instructor involved. You can speak with the instructor during office hours, by college e-mail, by telephone or during a scheduled appointment. If you are uncertain how to speak with your instructor about your concern visit the following sites for suggestions.

http://campushealth.unc.edu/healthtopics/academic-success/how-talk-your-professors.html

http://vis.lbl.gov/~romano/Ed198-SEM/HowToTalkToFaculty.pdf

Step 2 (if necessary). If you and the instructor cannot resolve the concern satisfactorily, then you should speak to the Division Chair or Department Director. If you need help in identifying the Division Chair or Department Director, click here.

Step 3 (if necessary). If you and the Division Chair or Department Director cannot resolve the concern satisfactorily, then you should speak to the Dean of the Division or Department. If you need help in identifying the Dean, click here

Step 4 (if necessary). If you cannot resolve the concern with the Dean of the Division or Department, the Dean will assist you in identifying the appropriate Vice President to contact.

If you are in need of assistance in resolving your concerns please contact The Central Arizona College Ombudsman Program. For more information on the CAC Ombudsman Program please email ombuds@centralaz.edu

Central Arizona College - District Office 8470 N. Overfield Road, Coolidge, AZ 85128 Phone: 800-237-9814