|ITS Solution Center|
The ITS Solution Center is dedicated to providing Central Arizona College employees with the resources to answer questions about CAC Information Technology Services polices as well as basic troubleshooting information, instructions and quick reference guides for various IT areas.
Quick Reference Guides
Detailed Instruction Guides
Changing your Banner password - Banner users only, how to change your Banner account password.
Changing your network/email password - How to change your email/network password when you are on a computer directly connected to the network or when you are accessing your email via Webmail. Also includes tips for creating strong passwords.
Evisions-IntelleCheck - Evisions users only, how to select the correct version of IntelleCheck.
Internet Explorer 10 Compatibility View Settings - Use these settings to allow Internet Explorer 10 to open the Webmail client.
Mapping a network drive - How to map network shared drives, including "Q" and "S" drives.
Opera setup for Banner/CASA - How to set up Opera so that Banner and CASA work properly.
Reflections Setup-PROD - Reflections users only, how to setup Reflections to access the production server.
Reflections Setup-TEST - Reflections users only, how to setup Reflections to access the test server.
Voicemail - How to setup and access your voicemail box from your phone and remotely.
Information Technology Services Policies and Reports
Maricopa Status List - A list of the spaces at the Maricopa Campus and what the status of the IT and media systems are at.
San Tan Status List - A list of the spaces a the San Tan Campus and what the status of the IT and media systems are at.
SMC Status List - A list of the spaces at SMC, what status the IT and media systems are at and their priority as determined by administration.
SPC Status List - A list of the spaces at SPC and what the status of the IT and media systems are at.
Performance and Power Usage Test Results 2012 - A report on the performance and cost of ownership of several computers to help decision makers decide which computer model to purchase for installation in the new "F" building at the Superstition Mountain Campus.