Employee Development Course Descriptions

Leadership Development

Adaptive Leadership

This course raises leaders' awareness of the differences among people and situations.  It teaches leaders how to tailor their approaches based on their team members' motivations, personality styles, the organizational environment, and the situation.  By better meeting the needs of each individual, leaders create higher levels of engagement and organizational results.

Coaching for Peak Performance

Effective coaching is one of the most important drivers of team member performance.  Whether leaders are guiding people toward success in new or challenging situations or helping people improve or enhance work performance, their ability to coach and provide feedback makes the difference between mediocrity and high performance.  This course helps leaders have more effective and efficient interactions.

Communicating for Leadership Success (Essentials)

Open to all supervisors and above.  This foundation course helps leaders communicate effectively so they can spark action in others.  The course teaches leaders the interaction essentials they need to handle the variety of challenges and opportunites they encounter every day in the workplace and beyond.

Supervisory & Management Skills

Supervisor Training for New Hires (Onboarding)

This online course will review each of the tasks on the Supervisor Checklist that a supervisor is expected to complete when he/she hires a new employee.


Supervisory Development Educational Series (S.D.E.S.)

This series of modules will help supervisors and managers better understand the college's procedures and applicable laws.  The modules can be attended in any order.  This series is open to all employees of the District.  Attendees need not currently be assigned in a supervisory role.

  • Module 1 - Position Classification Process
  • Module 2 - Employment Process
  • Module 3 - Employee Benefits Program
  • Module 4 - Performance Evaluations, Employee Disciplinary Process & Conflict Resolution
  • Module 5 - Financial Processes
  • Compliance

    Driver Safety Awareness

    This online course is required for employees that want to use the college vehicles.  CAC Motor Pool procedures and basic driver safety awareness are covered.

     Travel Policy Procedures

    This online course will explain the CAC Travel policy and procedures so that employees get a better understanding of how to complete travel forms and what the College will pay for when travelling

    Golf Cart Training

    All employees and students that use golf carts at CAC are required to complete this course by viewing the procedure, presentation and video.

    Prevention of Harassment and Workplace Violence

    Join our guest speaker, a talented trial attorney, to learn more about harassment and workplace violence.  This session promises to be an engaging, fun, and eye-opening experience!

    Personal Development

    Business Writing & Editing for Professionals

    Poor writing skills reflect negatively on your ability, your confidence, and your business savvy.  On the other hand,  crisp, clear business documents reveal a powerful, take-charge professional.  Even if you aren't' a "natural" writer, you can learn to write polished, professional documents that pique your readers' interest and hold their attention until the very last word.

    Communicating with Impact

    This course provides individuals with a powerful set of interaction skills that enables them to communicate more effectively with colleagues and customers, and in the process, builds trust, strengthens partnerships, and achieve desired results.

    E-Mail Etiquette

    This course will discuss proper e-mail etiquette in the workplace and offer Do's and Don'ts to work with e-mail.  


    The Family Educational Rights and Privacy Act of 1974 protects the privacy of educational records and give students the right to review their own educational record. CAC has established policies and procedures for the sharing of such information. This session will provide information regarding FERPA and the release of student information.

    Getting Organized

    This workshop will present how to get organized and get control of when you are overworked, overcommitted, and overwhelmed.  Learn how to improve your organizational skills.

    Making High Quality Decisions

    Using an engaging simulation, this course teaches a logical decision-making process that addresses the critical elements that result in high-quality business decisions. Participants will develop the skills and confidence to generate options and compare them to important decision criteria, and to select the best course of action. Utilizing this process will also help individuals avoid the pitfalls that often undermine high-quality decision making.

    Navigating Beyond Conflict

    In this course, individual performers learn how to recognize the warning signs of conflict and take action to prevent situations from escalating or to work out the conflict if it does escalate.  This allows them to mitigate any negative impact, thus reducing the cost of conflict and improving business results. 

    Optimizing Team Performance

    Teams bring innovation and productivity to our organization. But even the most effective and productive teams occasionally hit plateaus or barriers that can prevent them from achieving their full potential.  This course recharges teams by providing: a framework to diagnose strengths and weaknesses, tools to continually improve performance, and a process to build action plans that optimize performance.

    Running Effective Meetings

    This course will identify how to plan and organize meetings, prioritize meetings, create agendas, determine meeting length, and properly utilize teleconferencing.  Participants will also learn about attendee types and how to deal with each personality.

    Stress Management

    This course will help students define stress and its mechanisms.  Students will learn how to identify his/her own triggers and how to combat them.

     Taking the Heat - Improving Customer Service

    This course equips learners with an important skill set that is essential to providing high-quality customer service. These essential skills will help service providers turn dissatisfied, upset customers into satisfied, loyal ones.

     Technology User Awareness

    Worried about getting a computer virus?  Concerned that your identity may be stolen?  Wonder how they do it?  There are many threats out there, but a little awareness and caution can go a long way toward protecting you in this digital age.  This course will teach you about technology security and some tools and techniques used to damage computers and steal sensitive data.   You will learn some of the warning signs, when to be suspicious and what to do if you find yourself in a situation.  What you learn will apply to use of technology in your work or personal life and may help you avoid being victimized. 

    Time Management Tips

    This course will provide tips on how to manage your time more effectively by determing task importance and using the Time Management Matrix.  Attendees will also assess their time management strengths and weaknesses.

    Using Robert's Rules

    This course will provide a history of Robert's Rules and how CAC uses the Rules for its meetings.  Attendees will obtain a better understanding of meeting terms and the "how's and why's" of Robert's Rules.

    Valuing Differences

    Today, the organizations with the greatest competitive advantage are those that create an inclusive environment that makes the most of their people's diverse experiences, ideas, and talents.  Valuing Differences gives people effective skills and tools for exploring others' unique perspectives, understanding and leveraging people's inherent differences, challenging davaluing behavior, and creating an environment in which people's differences are respected and utilized.


    Systems Training

    There are many courses available in the areas of Banner, Blackboard, and Ingeniux.  Most courses are conducted upon demand. 

    Content on this page is provided by Human Resources.

    Central Arizona College - District Office 8470 N. Overfield Road, Coolidge, AZ 85128 Phone: 800-237-9814